One of the most common causes of flight interruptions is flight strikes, which may be organized by airline workers, an airport itself, or an airline. As a passenger, you should be aware of European Union Regulation 261, under which you could be eligible for compensation of up to 600 Euros.
Learn more to find out how you can get compensation and under what circumstances.
Your Passenger Rights
The good news is that every air traveler is protected by EU Regulation 261. The EU 261/2004 is a European Union regulation that sets the rules for compensation and assistance to passengers in cases of flight disruptions. Now, let’s take a closer look at passenger rights, according to EU 261/2004:
- The airline has to provide travelers with information about their rights.
- In the event of flight cancellation, a passenger is entitled to select one of the following options: either a ticket refund or rebooking to the final destination under similar conditions;
- Passengers can expect to receive food and beverages; they are also entitled to have two free phone calls, e-mails, or faxes.
- If you choose an alternative flight, and it involves an overnight stay, the airline is obligated to provide hotel accommodation, as well as transportation between the airport and the hotel.
- Compensation between 250 to 600 euros per passenger
When You Are Entitled to Air Austral Strike Compensation
Frequently, Air Austral strikes involve their staff. These can be engineers, pilots, flight attendants, or any other crucial staff. As you’re now aware, you have the right to claim airline strike compensation, if your trip was disrupted. The compensation will then cover the inconvenience you experienced due to the strike.
It is also important to understand what “extraordinary circumstances” are. These are events outside of the airline’s control. If a strike is considered one of these circumstances, the airline is not required to provide compensation. Importantly, if a staff strike happens, the airline could have potentially foreseen and managed such incidents, thus these situations are within the airline’s control. That is when flight disruptions are caused by the airline’s own employees, they are not cases of extraordinary circumstances. As a result, passengers are entitled to claim flight compensation.
However, you should understand that each incident is individual, meaning that every flight disruption caused by a strike must be carefully analyzed to determine whether the airline will provide compensation.
Air Austral Strike Compensation
Before claiming the airline strike compensation, it’s important to understand the requirements and the amount of compensation you might receive.
Air Austral Strike Flight Delay Compensation
The longer a flight is delayed, the more trouble it creates for passengers. When airline workers go on strike, it can disrupt passengers’ plans and make them arrive at their final destination much later than expected. It is crucial to be aware that if your flight is delayed for more than 3 hours because of a strike, you can claim compensation from the airline for the inconvenience caused.
In considering the potential sum of compensation, passengers need to take two critical factors into account: the flight’s distance and the delay length they experience. It is important to understand these factors, as only that is how you can be calm regarding the fair flight delay compensation you deserve. In the following, you can find a table with the amounts of compensation you may get.
Less than 3 hours | Between 3-4 hours | Over 4 hours | Distance |
€0 | €250 | €250 | All flights up to 1500 km |
€0 | €400 | €400 | All flights between 1500 km and 3500 km |
€0 | €400 | €400 | All intra-EU flights over 3500 km |
€0 | €300 | €600 | All non-EU flights over 3500 km |
Air Austral Strike Flight Cancellation Compensation
Sometimes, it also happens that airline strikes cause flight cancellations. According to EU 261/2004, you may receive compensation of up to 600 Euros. Keep in mind that the regulation also states that you are entitled to compensation in the case when the airline informed you about the cancellation less than two weeks before your travel.
However, there are always some exceptions to the regulations, and here is the case. The airline has a right to avoid paying compensation if it provides the passenger an alternative flight. This flight must meet the conditions listed below:
Advance Notice | Re-routing Requirements |
14 Days | None |
7 – 13 Days | Alternative flight departing no more than 2 hours before and arriving less than 4 hours after the original flight |
Less than 7 Days | Alternative flight departing no more than 1 hour before and arriving less than 2 hours after the original flight |
Importantly, if you used an alternative flight but your final arrival time at your destination was still delayed, you are entitled to claim compensation.
The amount of the compensation is based on the flight distance and the time of delay in arriving at the final destination. Check the table below for additional information:
Under 2 hours | 2-3 hours | 3-4 hours | Over 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights 1,500 km- 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
Which Air Austral Flights Are Covered by EU261?
The EU261 regulation applies to all flights departing from airports in the EU, regardless of the airline, as well as flights arriving in the EU from non-EU countries if they are operated by airlines based in the EU. The regulation also covers flights to/from Iceland, Norway, and Switzerland.
The following table shows which Air Austral flights are covered by EU 261:
Itinerary | Covered by EU 261 |
Flights departing the EU airports | ✅ Covered |
Flights arriving at the EU airports | ✅ Covered |
How to Claim Air Austral Strike Compensation
If you’ve encountered flight cancellations or delays at least once, you understand how annoying it can be.
Passengers who face any of these issues on Air Austral flights are entitled to claim compensation, according to EU regulations. Follow these steps to claim compensation:
- Fill in our form. You’ll need to provide details like your flight number, date, and the issue you encountered.
- Let our experts help you. Once you submit the form, our team will take over. We understand the EU laws well and will make every effort to get you your compensation. You only incur a fee if we win your case.
Recent Flight Delays and Cancellations
Was your flight delayed or cancelled due to the strike? Check our table for the latest flight delays and cancellations. Assess your right to compensation using our claim checker, and let us protect your rights and pursue compensation for you.
Did not find your flight in our table? Try our compensation form, and we will check it for you.
Date | Airline (Flight number) | Route | Status | Your compensation |
---|---|---|---|---|
17.04.202516:25 | Air Austral 274 | St Denis de la Reunion (RUN) Dzaoudzi (DZA) | cancelled | Refunds |
15.04.202516:25 | Air Austral 274 | St Denis de la Reunion (RUN) Dzaoudzi (DZA) | delayed | Refunds |
14.04.202520:10 | Air Austral 8310 | Paris (CDG) N?rnberg (NUE) | delayed | Refunds |
11.04.202507:00 | Air Austral 272 | St Denis de la Reunion (RUN) Dzaoudzi (DZA) | delayed | Refunds |
10.04.202518:35 | Air Austral 275 | Dzaoudzi (DZA) St Denis de la Reunion (RUN) | delayed | Refunds |
10.04.202516:00 | Air Austral 7405 | Comoro (HAH) Dzaoudzi (DZA) | delayed | Refunds |
09.04.202516:25 | Air Austral 8494 | Paris (CDG) Budapest (BUD) | delayed | Refunds |
06.04.202513:05 | Air Austral 1941 | Perth (PER) Plaisance (MRU) | cancelled | Refunds |
05.04.202510:15 | Air Austral 7444 | Dzaoudzi (DZA) Majunga (MJN) | delayed | Refunds |
03.04.202510:15 | Air Austral 7444 | Dzaoudzi (DZA) Majunga (MJN) | delayed | Refunds |
03.04.202509:35 | Air Austral 8294 | Paris (CDG) Budapest (BUD) | delayed | Refunds |
31.03.202516:25 | Air Austral 274 | St Denis de la Reunion (RUN) Dzaoudzi (DZA) | delayed | Refunds |
30.03.202512:35 | Air Austral 8179 | Napoli (NAP) Paris (CDG) | delayed | Refunds |
29.03.202516:20 | Air Austral 118 | St Pierre dela Reunion (ZSE) Plaisance (MRU) | cancelled | Refunds |
29.03.202514:45 | Air Austral 119 | Plaisance (MRU) St Pierre dela Reunion (ZSE) | cancelled | Refunds |
29.03.202510:15 | Air Austral 7444 | Dzaoudzi (DZA) Majunga (MJN) | cancelled | Refunds |
28.03.202516:20 | Air Austral 274 | St Denis de la Reunion (RUN) Dzaoudzi (DZA) | delayed | Refunds |
28.03.202515:05 | Air Austral 8294 | Paris (CDG) Budapest (BUD) | delayed | Refunds |
28.03.202513:05 | Air Austral 8234 | Paris (CDG) Berlin (BER) | delayed | Refunds |
28.03.202508:50 | Air Austral 8394 | Paris (CDG) Budapest (BUD) | delayed | Refunds |
27.03.202519:45 | Air Austral 976 | Paris (CDG) Dzaoudzi (DZA) | cancelled | Refunds |
26.03.202513:50 | Air Austral 118 | St Pierre dela Reunion (ZSE) Plaisance (MRU) | cancelled | Refunds |
26.03.202512:15 | Air Austral 119 | Plaisance (MRU) St Pierre dela Reunion (ZSE) | cancelled | Refunds |
26.03.202510:15 | Air Austral 7444 | Dzaoudzi (DZA) Majunga (MJN) | cancelled | Refunds |
25.03.202518:30 | Air Austral 275 | Dzaoudzi (DZA) St Denis de la Reunion (RUN) | cancelled | Refunds |
25.03.202516:20 | Air Austral 274 | St Denis de la Reunion (RUN) Dzaoudzi (DZA) | cancelled | Refunds |
24.03.202516:00 | Air Austral 7403 | Comoro (HAH) Dzaoudzi (DZA) | delayed | Refunds |
22.03.202516:20 | Air Austral 118 | St Pierre dela Reunion (ZSE) Plaisance (MRU) | cancelled | Refunds |
22.03.202514:45 | Air Austral 119 | Plaisance (MRU) St Pierre dela Reunion (ZSE) | cancelled | Refunds |
22.03.202514:00 | Air Austral 8452 | Paris (CDG) Gothenburg (GOT) | delayed | Refunds |
22.03.202512:00 | Air Austral 7445 | Majunga (MJN) Dzaoudzi (DZA) | cancelled | Refunds |
21.03.202510:00 | Air Austral 7444 | Dzaoudzi (DZA) Majunga (MJN) | delayed | Refunds |
20.03.202508:50 | Air Austral 8394 | Paris (CDG) Budapest (BUD) | delayed | Refunds |
19.03.202514:15 | Air Austral 7444 | Dzaoudzi (DZA) Majunga (MJN) | cancelled | Refunds |
19.03.202514:15 | Air Austral 7406 | Dzaoudzi (DZA) Nossi-Be (NOS) | cancelled | Refunds |
19.03.202513:50 | Air Austral 118 | St Pierre dela Reunion (ZSE) Plaisance (MRU) | cancelled | Refunds |
19.03.202512:15 | Air Austral 119 | Plaisance (MRU) St Pierre dela Reunion (ZSE) | cancelled | Refunds |
17.03.202516:20 | Air Austral 274 | St Denis de la Reunion (RUN) Dzaoudzi (DZA) | delayed | Refunds |
17.03.202516:00 | Air Austral 7403 | Comoro (HAH) Dzaoudzi (DZA) | delayed | Refunds |
15.03.202516:20 | Air Austral 118 | St Pierre dela Reunion (ZSE) Plaisance (MRU) | cancelled | Refunds |
15.03.202514:45 | Air Austral 119 | Plaisance (MRU) St Pierre dela Reunion (ZSE) | cancelled | Refunds |
14.03.202513:15 | Air Austral 8600 | Paris (CDG) Madrid (MAD) | delayed | Refunds |
14.03.202511:15 | Air Austral 8669 | Manchester (MAN) Paris (CDG) | delayed | Refunds |
14.03.202509:50 | Air Austral 8668 | Paris (CDG) Manchester (MAN) | delayed | Refunds |
14.03.202507:00 | Air Austral 8000 | Paris (CDG) Madrid (MAD) | delayed | Refunds |
12.03.202513:50 | Air Austral 118 | St Pierre dela Reunion (ZSE) Plaisance (MRU) | cancelled | Refunds |
12.03.202512:15 | Air Austral 119 | Plaisance (MRU) St Pierre dela Reunion (ZSE) | cancelled | Refunds |
11.03.202507:15 | Air Austral 8609 | Stuttgart (STR) Paris (CDG) | cancelled | Refunds |
09.03.202516:20 | Air Austral 274 | St Denis de la Reunion (RUN) Dzaoudzi (DZA) | delayed | Refunds |
09.03.202516:15 | Air Austral 7407 | Nossi-Be (NOS) Dzaoudzi (DZA) | delayed | Refunds |
08.03.202519:45 | Air Austral 976 | Paris (CDG) Dzaoudzi (DZA) | delayed | Refunds |
08.03.202516:20 | Air Austral 118 | St Pierre dela Reunion (ZSE) Plaisance (MRU) | cancelled | Refunds |
08.03.202514:45 | Air Austral 119 | Plaisance (MRU) St Pierre dela Reunion (ZSE) | cancelled | Refunds |
07.03.202516:15 | Air Austral 7407 | Nossi-Be (NOS) Dzaoudzi (DZA) | delayed | Refunds |
03.03.202518:30 | Air Austral 275 | Dzaoudzi (DZA) St Denis de la Reunion (RUN) | cancelled | Refunds |
03.03.202516:20 | Air Austral 274 | St Denis de la Reunion (RUN) Dzaoudzi (DZA) | cancelled | Refunds |
03.03.202514:00 | Air Austral 7402 | Dzaoudzi (DZA) Comoro (HAH) | delayed | Refunds |
03.03.202512:20 | Air Austral 8735 | Berlin (BER) Paris (CDG) | delayed | Refunds |
03.03.202509:55 | Air Austral 8435 | Berlin (BER) Paris (CDG) | delayed | Refunds |
03.03.202509:35 | Air Austral 8734 | Paris (CDG) Berlin (BER) | delayed | Refunds |
03.03.202509:10 | Air Austral 273 | Dzaoudzi (DZA) St Denis de la Reunion (RUN) | cancelled | Refunds |
03.03.202508:35 | Air Austral 8114 | Paris (CDG) Zurich (ZRH) | delayed | Refunds |
03.03.202507:00 | Air Austral 272 | St Denis de la Reunion (RUN) Dzaoudzi (DZA) | cancelled | Refunds |
26.02.202510:00 | Air Austral 7470 | Dzaoudzi (DZA) Antsiranana (DIE) | cancelled | Refunds |