Lufthansa Delayed or Lost Baggage Compensation

Yurii Moskalenko
28.04.2025
Updated 01.05.2025

We understand that many travelers face the frustrating problem of luggage issues. That’s why we’ve thoroughly examined this topic and are here to provide you with detailed guidance. Whether your baggage is delayed, lost, or damaged, knowing your rights and the steps to take can make a significant difference. In this article, we will explain how to navigate these situations and ensure you receive the compensation you deserve when flying with Lufthansa.

Lufthansa Delayed or Lost Baggage Compensation
✅ Can You Claim Lufthansa Baggage Compensation?

🕒 Has your baggage been delayed for over 24 hours?
🚫 Has your baggage been officially considered lost after 21 days?
🔧 Did your baggage or its contents arrive damaged?
🛑 Did EasyJet neglect to properly inform you about the issue?

If you answered YES to any of these, you may be eligible for up to €1,385 in compensation.

Terms Used for Baggage Issues

Let’s clarify the terminology to better understand baggage-related issues.

  • 🚫 Lost Baggage refers to checked luggage that cannot be located by Lufthansa and is declared lost after a specific period. Typically, if your baggage does not arrive at the destination and remains untraceable for more than 21 days, it is officially considered lost. This situation can be frustrating, but recognizing the status of your luggage is the first step in resolving the issue.
  • 🕒 Delayed Baggage describes luggage that does not arrive on the same flight as the passenger but is eventually found and delivered. Lufthansa is responsible for delivering delayed baggage to your location as soon as it is located. During the baggage delay, you might need to purchase essential items to tide you over until your baggage is returned. Knowing that your baggage is simply delayed and not lost can provide some reassurance while you wait.
  • 🔧 Damaged Baggage includes any checked baggage that arrives with damage, such as broken handles, wheels, or any other form of deterioration. When your baggage arrives in a condition different from when you checked it in, it is considered damaged. This can cover a range of issues, from minor scuffs to significant damage that affects the usability of your luggage. Identifying damaged baggage promptly is important to ensure it is reported and addressed correctly.

Understanding these terms is crucial for effectively navigating the process of claiming compensation for baggage issues with Lufthansa.

Passenger Rights In Case Lufthansa Delays, Loses, or Damages Baggage

Being aware of your rights can help you take the appropriate steps when Lufthansa delays, loses, or damages your baggage.

Baggage is Delayed

When your baggage is delayed, you have the right to essential expense reimbursement. Lufthansa delayed baggage claim covers the cost of necessary items you need to purchase while waiting for your baggage to arrive. For example, you might need to buy toiletries, clothing, or other personal items to tide you over until your baggage is returned. Keep all receipts for these purchases, as they will be required when filing your compensation claim. To initiate the process, you should promptly file a delayed baggage report with Lufthansa and regularly check the baggage status page for updates on your baggage.

Baggage is Lost

If your baggage is officially declared lost after 21 days, you are entitled to Lufthansa lost baggage compensation. This compensation includes reimbursement for the value of the lost items and any essential purchases made while waiting for your baggage. It’s crucial to have a detailed inventory of the contents of your lost luggage and to provide as much information as possible when filing your claim. Lufthansa’s lost baggage policy stipulates that you should contact Lufthansa customer service immediately after your baggage is confirmed lost. The airline will guide you through the claim process, ensuring you receive fair compensation for your loss.

Baggage is Damaged

In cases where your baggage arrives damaged, you have the right to compensation for repairs or replacement. Lufthansa damaged baggage compensation covers any damage incurred during transit, such as broken handles, wheels, or significant scratches. It’s essential to report the damage immediately upon receiving your baggage. You should document the damage with photos and submit a damage report to Lufthansa. Filing a claim with Lufthansa as soon as possible will expedite the compensation process. The airline may offer to repair the damaged baggage or provide compensation for the cost of repairs or replacement, depending on the extent of the damage.

By knowing your air passenger rights and following the proper procedures, you can ensure that Lufthansa addresses your baggage issues effectively and that you receive the compensation you are entitled to.

Deadlines for Claiming

When dealing with baggage issues, it’s crucial to be aware of the deadlines for filing claims to ensure you receive the compensation you’re entitled to. Here are the specific deadlines you need to keep in mind when filing claims with Lufthansa:

What You’re Claiming ForDeadline for Claiming
Damaged luggage7 days after getting your luggage
Missing or damaged contents7 days after getting your luggage
Delayed or missing luggage21 days after the flight
Lost luggage (officially lost after 21 days)As soon as possible after it’s officially lost

Make sure to adhere to these deadlines and file your claims promptly to facilitate a smooth compensation process with Lufthansa.

Lufthansa Delayed or Lost Baggage Compensation

 Lufthansa Delays, Loses, or Damages Baggage

Lufthansa provides compensation for damaged, lost or delayed baggage in accordance with international regulations, with compensation amounts reaching up to €1385. To ensure you receive the appropriate compensation, it’s essential to follow the correct reporting and claim procedures. Compensation amounts can vary, but adhering to the deadlines and submitting all necessary documentation is crucial. Timely reporting is vital, as failing to file a report before making a claim can hinder your chances of receiving compensation. By following the established procedures, you can secure the compensation you deserve for any inconvenience caused by Lufthansa’s baggage issues.

How to Claim Lufthansa Delayed or Lost Baggage Compensation

The process of claiming compensation for lost, delayed, or damaged baggage might seem straightforward, but without the right information and documents, it’s easy to run into issues. That’s where we step in. Our experts are here to help you every step of the way and make sure your case is handled correctly from the start.

  1. Fill in the form: Start by completing our simple, user-friendly claim form. You’ll be asked to share key details like your flight number, travel date, the specific baggage issue (delay, damage, or loss), and your contact information. The form is designed to capture everything needed to build a strong case.
  2. Get help from our specialists: As soon as you submit the form, our team of experts will review and handle your case. We specialize in airline compensation under EU regulations and know exactly how to deal with Lufthansa baggage claims. If legal support is required, we partner with lawyers who manage the entire claim process, including any appeals on your behalf.

When you know your rights and follow the right steps, claiming Lufthansa baggage compensation becomes much easier. International rules like the Montreal Convention and DOT regulations work in your favor, helping ensure you receive fair reimbursement for any inconvenience caused by lost, delayed, or damaged luggage. With our guidance, you can turn a stressful situation into a successful claim.

FAQ

How Do I Claim Compensation for Delayed Baggage on Lufthansa?

We are a certified flight refund partner specializing in helping passengers claim compensation for delayed, lost, or damaged baggage. To claim Lufthansa delayed baggage compensation, simply fill out our compensation claim form with accurate and complete details. Submit the form along with all necessary documentation to Lufthansa’s customer service. This straightforward process ensures you receive the compensation you deserve.

Yurii Moskalenko
124 articles
Yurii educates people about human rights and advocacy. He creates helpful materials for travelers to assert their rights. With certifications in law and economics, Yurii turns legal terms into simple, actionable advice. His travel experience gives him valuable insight into the challenges travelers face, helping him better understand their needs.

Claim your compensation now

Check your claim now, quickly and for free. We enforce your rights for you!